Investment Officers

Overview

Responsibilities Inkomoko Kenya Investment Officer is responsible for the items below: Due Diligence & Investment Preparation (60%): • Respond to inquiries from prospective borrowers; support them to apply for our facility/investment products. • Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing. • Conducts investment appraisal, collects detailed information (personal, business, and guaranties), and arranges to open a new investment account. • Prepares and executes investment contracts and arrange for disbursement of investment in kind. • Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Advisors and Business Associates, etc. • Communicate all materials to the Portfolio Manager, and assist in preparing credit reports for Investment Committee meetings. • Take photos of entrepreneurs, have them sign photo waivers, and ensure entrepreneurs’ stories are posted on the Kiva platform for fundraising with all correct information. Portfolio Management (20%) • Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers. • Work with the Inkomoko Kenya Business Development Services team to ensure borrower success, and Visit clients for monitoring. • Maintain both delinquency and default rates below set rates during yearly goal setting, • Track information about borrowers and communicate effectively with key stakeholders about client status. • Actively participate as a key staff in the weekly Portfolio Review Meeting. • Maintain a tracking system of borrower payments and contact information. • Work with the Finance & Admin team to produce invoices for payments and monthly reconciliation of investment department transactions. • Interact with government leaders, court systems and others for follow up on lack of payments. • Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling. • Other duties as assigned by supervisor Investment Management System (20%) • Update both disbursements and investment repayments in the Investment Management System (LMS-powered by odoo) • Maintain and demonstrate proficiency with investment software applications • Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance • Assist with system parameters and design to meet the needs of multiple departments. • Manage user security access • Ensure proper segregation of duties, develop and maintain work flows for all stages of investment • Advise the Management team how to automate key lending processes • Supervise all aspects of the investment operations. This supervision includes posting of payment, payoffs, and balancing, disbursing investment funds • Ensure lending team is provided with updates and procedural changes • Participates in the review and recommendations of operational systems and procedures • Successfully interact with lending staff to improve accuracy and efficiencies of Investment management system • Prepare related reports and administer the system • Other duties as assigned by supervisor Requirements Investment officer will be a trusted partner of Inkomoko Kenya clients, and basic qualifications Include: • University degree in Finance or other related field, • Must speak fluent English and Swahili. • Experience in Islamic lending and practice is an added advantage, • Strong financial and accounting skills; familiarity with business financial policies in Kakuma. • Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred, • Prior experience dealing with customers/debt, • Prior experience in a lending environment, • Experience providing business advice to entrepreneurs, • Prior experience in Investment management system software, • Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt, • Experience in managing difficult clients and reaching positive outcomes, • Very strong attention to details and good follow through, • Comfort with the civil court system, and previous experience in litigation preferred, • Unrelenting perseverance, personal integrity, and critical thinking skills, • 2+ years of work experience in relevant or applicable field, • Must be able to legally work in Kenya.