Data Analytics & Al Trainer Job Charles Mordecai Training Institute

Overview

Requirements: Diploma or Bachelor's degree in Communication, Business, Customer Service or a related field 2+ years of hands-on experience in call center operations or customer service training Strong knowledge of call handling techniques, CRM tools and quality assurance standards Experience working on real-world customer service or contact center projects Familiarity with call center software, ticketing systems and performance metrics (KPIs) Teaching or training experience is an added advantage How to Apply To apply send your CV to: careers@charlesmordecaitraininginstitute.ac.ke Application Deadline: 30th June 2026Requirements: Diploma or Bachelor's degree in Communication, Business, Customer Service or a related field 2+ years of hands-on experience in call center operations or customer service training Strong knowledge of call handling techniques, CRM tools and quality assurance standards Experience working on real-world customer service or contact center projects Familiarity with call center software, ticketing systems and performance metrics (KPIs) Teaching or training experience is an added advantage How to Apply To apply send your CV to: careers@charlesmordecaitraininginstitute.ac.ke Application Deadline: 30th June 2026